Shipping policy
Pawlunelle Shipping Policy
Last updated: July 18, 2026
At Pawlunelle, we provide quality everyday pet products and ship orders worldwide.
Processing Time
Orders are processed within 1–3 business daysafter payment confirmation.
Orders are not processed on weekends or holidays.
Shipping Times
Estimated delivery times:
United States:
5–10 business days
International Orders:
7–21 business days
Delivery times may vary due to:
- Shipping carrier delays
- Customs processing
- Holidays
- Weather conditions
- Events outside our control
Tracking Information
Once your order has shipped, you will receive tracking information by email.
Please allow up to 48 hours for tracking updates to appear.
Customs, Duties, and Taxes
International customers may be responsible for customs fees, import duties, taxes, or other charges required by their country.
Pawtopia is not responsible for delays caused by customs.
Lost or Delayed Packages
If your package is delayed, please contact us and we will assist you with tracking information.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Pawtopia is not responsible for packages delayed or delivered incorrectly due to inaccurate customer information.
Contact Us
Pawlunelle
Email: Pawtopiacentral@gmail.com