Shipping policy

Pawlunelle Shipping Policy

Last updated: July 18, 2026

At Pawlunelle, we provide quality everyday pet products and ship orders worldwide.

Processing Time

Orders are processed within 1–3 business daysafter payment confirmation.

Orders are not processed on weekends or holidays.

Shipping Times

Estimated delivery times:

United States:
5–10 business days

International Orders:
7–21 business days

Delivery times may vary due to:

  • Shipping carrier delays
  • Customs processing
  • Holidays
  • Weather conditions
  • Events outside our control

Tracking Information

Once your order has shipped, you will receive tracking information by email.

Please allow up to 48 hours for tracking updates to appear.

Customs, Duties, and Taxes

International customers may be responsible for customs fees, import duties, taxes, or other charges required by their country.

Pawtopia is not responsible for delays caused by customs.

Lost or Delayed Packages

If your package is delayed, please contact us and we will assist you with tracking information.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Pawtopia is not responsible for packages delayed or delivered incorrectly due to inaccurate customer information.

Contact Us

Pawlunelle
Email: Pawtopiacentral@gmail.com